Admin & operations
One system instead of a spreadsheet, an inbox and a filing cabinet
Tenancies, leases, maintenance, documents and reporting in one place, scoped by agency and branch so everyone sees the properties that are actually theirs. The unglamorous half of the job, with the retyping taken out.
Agency
And branch scoping on every record
S3
Document storage with expiry reminders
Excel
Export on every report
Mobile
Native iOS and Android apps included
The problem
The work that fills the day and shows up nowhere
Without TenantSync
Tenancy details live in a spreadsheet, the lease PDF lives in a drive, and the tenant’s phone number lives in somebody’s phone.
Every new lease is a Word template someone edits carefully and occasionally gets wrong.
Maintenance arrives by text, phone and email, and nobody can say what state a job is in.
A BER cert or gas safety cert expires and nobody notices until it matters.
A landlord client asks how their properties did this year and it takes an afternoon.
With TenantSync
Property, unit, tenant and lease records sit together, so opening a tenancy shows you the lease, the documents and the contact at once.
Generate the lease from the tenancy you already hold, validate it, preview it, then finalise to a stored PDF — the same draft-first flow as Form 1.
Requests carry photos, an assigned contractor, internal notes and a comment thread the tenant can see their side of.
Documents carry expiry dates and reminders fire at thirty, fourteen, seven, three and one days before, on the day, and after it.
Per-client reporting and Excel export mean the answer is a download rather than a reconstruction.
What you get
The operational surface, in one place
Properties, units, tenants, leases
The records the rest of the system hangs off, scoped by agency and branch so a principal sees everything and a branch manager sees their own. Tenant email is optional — you can track a tenancy for someone whose address you do not hold, and email-driven flows simply skip them.
Import from Letman, any other system or a spreadsheet
Property images and per-property document store
The plan sets the unit cap; Open Banking starts on Standard and PSRA on Growth
Lease generation and signing
Draft a lease from the tenancy you already have, validate the fields, preview the PDF, then finalise it to stored document. Signed copies upload back against the lease, and pending signatures are listable so you know what is outstanding.
Maintenance with a contractor attached
Log a request with multiple photos, assign a contractor, keep internal notes separate from what the tenant sees, and let a tenant comment move the request to responded without anyone re-keying it. On Growth and above the job can go to the contractor on WhatsApp, with one-tap Accept or Decline and text or email as the fallback.
Documents that chase their own expiry
Store certs, agreements and correspondence with expiry dates. Reminders fire at thirty, fourteen, seven, three and one days before expiry, on the day, and again at one, seven and thirty days after — so a lapsed cert cannot sit unnoticed.
Reporting per landlord client
Portfolio analytics with Excel export, per-client reports for the landlords you manage for, and an aging report showing what is outstanding and for how long.
Daft and MyHome inquiries, then viewings
Newer than the rest of this page, and worth knowing about: register the mailboxes that receive portal inquiry emails and they are parsed into lead records with a pipeline from new through contacted and applied to reviewed. Applicants complete a token-gated form with document upload, and anything that fails to parse or cannot be matched to a property is flagged on the lead rather than dropped.
Schedule viewings, add who is coming and mark who attended (Standard and above)
Send each enquiry a personal link to book a time, or offer one in the Daft and MyHome auto-reply (Growth and above)
Invite attendees to apply through tenant onboarding
How it works
Import once, work from one place after that
Bring the portfolio across
Send us an export from Letman or any other system, or a spreadsheet. Properties, tenancies and lease details come over without rekeying.
Set your team up
Agency and branch scoping means each person sees the properties, tenancies and actions that belong to their role.
Move the day-to-day in
Maintenance requests, documents and communications land in one place rather than three inboxes.
Report without assembling
Per-client reports and Excel export turn the landlord question into a download.
Free PDF · for letting agents
19 documents a PSRA inspector may ask to see
An inspection-readiness index across licensing and CPD, Letters of Engagement, client money, insurance and tax clearance, anti-money laundering, and advertising and complaints: what to have on file, what each document shows, and how long to keep it. General information, not legal advice.
By problem
The work this sits underneath
Each page covers what TenantSync automates, what it leaves with you, and how to get started.
Built for how Irish agencies actually work
Scoping, migration and mobile are not afterthoughts
Multi-landlord from the start
An agency managing for thirty owners is the normal case here, not an enterprise upgrade. Branch scoping comes with it.
Migration is a supported path
Free migration from any system or spreadsheet exists because switching cost is the real objection, not the monthly fee.
The same data on the phone
Native iOS and Android apps are included with every subscription, so a viewing or an inspection is not a note to type up later.
Compliance is attached, not adjacent
Because tenancies live here, RTB deadlines and certificate expiries attach to the same records rather than a parallel tracker.
Free tools
Free tools for the everyday jobs
Useful whether or not you become a customer.
FAQ
Admin and operations questions
What agencies ask before moving their day-to-day across.
Can we move an existing portfolio across without rekeying it?
Yes, free, whatever you use today. Letman exports go through our direct importer, and our team maps the export from any other lettings software, Excel or CSV, so properties, tenancies, leases and rent details come across intact. Concierge onboarding is available to get an agency fully set up rather than leaving you to it.
How does access work across an agency with branches?
Records are scoped by agency and branch. An agency administrator sees every branch, a branch manager sees their own branch, and an agent sees what they are assigned. Landlord clients and tenants see only their own properties and tenancies.
What happens if we do not have a tenant’s email address?
The tenancy still works. Tenant email is optional, and every email-driven flow — reminders, invoices, arrears alerts, bulk emails — skips tenants without an address rather than failing. The one exception is tenant onboarding, which needs an address to send the invite and will tell you so.
Does the lease generation write the lease for us?
It drafts one from the tenancy details you already hold, validates the fields, and renders a preview you can read before committing. You finalise it, and the PDF is stored against the lease. Review is yours — it produces a draft, not a document to sign unread.
Can tenants log maintenance requests themselves?
Yes, and they can comment on their own requests, which moves the request to responded automatically. Internal notes stay internal — the tenant sees the thread they are part of, not your notes on the job.
How reliable is the Daft and MyHome inquiry parsing?
It handles the standard notification emails from both portals, turning them into lead records with applicant details and the property referenced. It is newer than the rest of the platform, so it is built to fail visibly: an email it cannot parse, or one it cannot match to a property, is flagged on the lead for you to complete rather than discarded.
Can enquiries book a viewing themselves?
Yes, on Growth and above. You publish viewing times for a property and each enquiry gets a personal link to book one, including in the auto-reply to a Daft or MyHome enquiry. On Standard you schedule viewings and add the people coming yourself. Either way, after the viewing you mark who attended and can invite them to apply through tenant onboarding, so the shortlist moves into a tenancy without being retyped.
Is there a mobile app?
Yes, native apps on iOS and Android, included with every subscription. Compliance deadlines, rent status, maintenance and documents are all available on the phone.
What does it cost?
All plans include a 14-day free trial with no credit card. Starter is €20/month for up to 10 units, Standard €99/month for up to 100, Growth €149/month for up to 200, and Premium €199/month for up to 300; above 300 units, a custom plan, and multi-branch agencies, Enterprise. The plan sets the unit cap: Open Banking rent matching and viewings start on Standard, and the PSRA module and WhatsApp contractor dispatch on Growth.
Ready when you are
Get the day-to-day out of the spreadsheet
Import your portfolio and work a real maintenance request, lease and document set in the same session.